Yes! Our halal-certified suppliers specially prepare the chicken we serve in all our branches.

Sure! You will find several gluten-free options on our menu. You can find all this information by visiting one of our branches or consulting our nutrition calculator online. Please note that there is a risk of cross-contamination as all our foods are prepared and handled in one place.

You can find nutritional information in our nutrition calculator.

You will find all this information in our nutrition calculator and at the counter of our branches.

Absolutely! We can make all our menu items vegan by removing or replacing our chicken fillets with our plant-based fillets. You can also customize your bowl to choose the ingredients you like. Some of our dressings are also compatible with a vegan diet, like our lime and coriander, balsamic and sesame soy dressings.

The only vegan menu option we cannot make is our poutine, BBQ Fusion flavour and Honey Dijon dressing.

There is something for everyone! You have a wide choice of sweet options, but the brave ones also have spicier options to choose from. To see all our menu options, visit one of our branches or click the “Order” tab of our Website to simulate an order and see all our ingredients.

Unfortunately, our delicious sauces and marinades are not for sale yet, but it shouldn’t be long before they are. Stay tuned! Some of our partner franchisees can offer you a small amount of sauce or marinade for a few dollars. Our employees at your branch counter will be happy to help you.

No. There are several regulations governing the sale of raw meat, and this activity is outside our area of expertise. However, we can sell you cooked chicken fillets by the piece to meet your needs.

You have several options: in one of our branches, on the app of our delivery partners (Uber Eats and DoorDash) and on our Poulet Rouge app. You can also simulate an order on our Website under the “Menu” tab to see all the options available to you.

As the size of our suppliers’ chicken fillets may vary, our teams need to adjust regularly the number of fillets. When the size of the chicken fillets is adequate, we offer you the same portion as presented on our menu. Offering a good amount of chicken to our customers is essential for us, which is why we add a fillet or two to our bowls when the fillets are smaller.

Absolutely! You can get your Poulet Rouge bowl delivered through our delivery partners app (Uber Eats and DoorDash) but also directly on our Website, through the “Order” tab, by choosing your Poulet Rouge store and then selecting one of our proposed delivery partners.

We sincerely apologize for this incident. We invite you to contact your branch so that our on-site team can help you. You can also report your problem to us by filling out the form in the FAQ section > Contact Support, and a member of our team will help you as soon as possible.

At Poulet Rouge, YOU create your meal! Our branch team is here to prepare a bowl to your liking. Would you prefer your meal to be delivered to your door or a take out order? Simply choose from our fresh ingredients by selecting the “Order” tab and then the “Create your bowl” option on our Website. You could also follow the instructions in the Uber Eats or DoorDash app.

To provide you with the best experience, we recommend placing your order online on our Poulet Rouge app or our Website under the “Order” tab.

This project is still on our drawing board. Stay tuned!

Absolutely! Here’s how:

Group of 50 people or less: Order directly from our Website by clicking on the “Order” tab, in group order section.

Group of 50 or more: To receive the best experience, call the branch of your choice before placing your order.

Sure! You can buy our gift cards at one of our branches.

Go on our Website, click on the gift card icon in the top right corner of your screen, and enter your card number.

Yes! Request your free loyalty card at your preferred branch or sign up for our loyalty program on our Website by clicking on the Fan club card icon in the top right corner of your screen. You can also check your points balance on our Website.

Our great loyalty program allows you to earn points redeemable for discounts on your bill. At each visit, present your card to get one point per dollar spent (excluding taxes). Get $5 off for every 100 points accumulated. To claim your discounts, don’t forget to activate your loyalty card by creating an online account. To know your points balance, go to our Website and click on the Fan club card icon in the upper right corner of your screen.
Contact one of our in-branch team members to learn more about our program.

No worries! If you previously activated and saved your card, we can help you get your points back. First, go to our FAQ page and fill out our form. A member of our team will help you promptly.

Nothing simpler! Download our Poulet Rouge app, save your loyalty card to your phone or visit our Website and click the loyalty card icon in the upper right corner of your screen. This way, you will always have your point balance at hand!

You can also find your point balance at the bottom of your invoice. Finally, you can always ask a team member in our branch to check your balance in our systems.

We invite you to fill out the form on our “Careers” page. Our Development lead will then contact you at the appropriate time.

You will find a list of all our branches under our Website’s “Locations” tab.

Yes, and we are proud of it! Our company was founded in 2012 in Joliette, Quebec, and has been growing ever since. If you’d like to learn more about us, visit our About Us page.

We are rapidly expanding! Stay tuned for all our new openings by following us on Facebook, Instagram and TikTok. We always post messages about upcoming openings.

Our franchisees are always looking for new talent for their team. Although some of our teams are complete, we are never immune to unforeseen events, which is why we keep all the applications submitted to us. To apply for one of our positions, fill out the employment form on our “Careers” page or submit your resume to one of our branches.

Can’t find the answer to your question? Fill out our form in the FAQ > Contact Support, or write to us on our media accounts. We will be happy to help you as soon as possible.